Table 4 Comparison of patient satisfaction
Indicators | Before implementation (n = 120) | After implementation (n = 120) | t | P |
|---|---|---|---|---|
Very satisfied | 34 (28.33%) | 72 (60.00%) | ||
Relatively satisfied | 75 (62.50%) | 46 (38.33%) | ||
Dissatisfied | 11 (9.17%) | 2 (1.67%) | ||
Total satisfaction | 109 (90.83%) | 118 (98.33%) | 6.588 | 0.010 |